1) Information We Collect
We may collect the following types of information when you browse our website, create an account, or place an order:
a) Identification and Contact Information
Name
Phone Number
E-mail
Shipping Address
b) Order and Transaction Information
Order details (products, quantities, prices)
Order status and return/exchange requests
Order notes
c) Technical and Website Usage Data
IP address
Browser type, device type, and operating system
Pages visited on the website and duration of visits
Cookies and similar technologies
2) How We Use Your Information
We use your data for the following purposes:
Processing, confirming, shipping, and delivering orders
Communicating with you regarding orders, technical support, and customer service
Account management and updating account information
Improving user experience and website performance
Sending important service notifications (such as order confirmations or shipping updates)
Preventing fraud or misuse and protecting the website
Complying with legal and regulatory obligations when required
3) Sharing Data with Third Parties
We may share certain data, only to the minimum extent necessary, with trusted third parties to provide our services, such as:
Shipping and delivery companies for order delivery
Payment service providers (when online payment is available) for processing payments
Technology service providers (website hosting, analytics, security tools)
Official authorities If required by law or to protect rights and prevent fraud
We do not sell your personal data to any third party.
4) Cookies
We use cookies to improve your experience, such as:
Saving your preferences
Remembering your shopping cart contents
Analyzing website usage and improving its performance
You can adjust your browser settings to disable cookies; however, this may affect some website functionality.
5) Data Protection
We implement appropriate security measures to protect your data from unauthorized access, use, alteration, or destruction, including technical and organizational safeguards. However, no data transmission over the Internet can be guaranteed to be 100% secure.
6) Data Retention Period
We retain your data for as long as necessary to provide our services to you, and for legal, accounting, dispute resolution, or enforcement of our terms and policies purposes.
7) Your Rights and Choices
You have the right to:
Request access to your data or correct it
Update your account information
Request deletion of your data (unless we are legally required to retain it)
Opt out of receiving marketing communications (if any) at any time
8) Third-Party Links
The website may contain links to other websites. We are not responsible for the privacy practices of those sites, and we recommend reviewing their respective privacy policies.
9) Children’s Privacy
Our services are not directed to children under the legal age. If we become aware that we have unintentionally collected a child’s data, we will delete it upon notification.
10) Changes to This Privacy Policy
We may update this policy from time to time. Any updates will be posted here with a revised “Last Updated” date. Your continued use of the website after such changes constitutes your acceptance of the updated policy.